At PeterLynn, we lead the industry in customer satisfaction, consistently achieving a remarkable Net Promoter Score (NPS) of over 80%. Our customers recognise us for our exceptional service, high-quality labels, and quick turnaround times. These qualities set us apart, ensuring that our customers not only stay loyal but also enthusiastically recommend PeterLynn to others.
We prioritise our customers’ feedback, as it provides invaluable insights into how well we are meeting their expectations. To measure customer loyalty and satisfaction, we regularly conduct a survey asking:
“On a scale of 0 to 10, how likely are you to recommend this company to a friend or colleague?”
This question allows us to calculate our Net Promoter Score (NPS), a critical indicator of customer satisfaction.
The results
PeterLynn leading the way on customer satisfaction

Our NPS has consistently stayed above 80, showcasing our commitment to delivering exceptional service. Our score remains robust, reflecting our strong customer loyalty and satisfaction.
We are dedicated to maintaining and improving these standards. We are continuously working to address the feedback from all customers, ensuring that every interaction with our company is a positive one.
Read more about the results of the survey here.

What the customers say;
“Excellent service, quick response to emails and job completed and delivered in a timely manner.”
“Great service, not only by theordering process, but also inquality control and after-sales.”
“Professional and friendlycustomer service and speedydelivery times and veryhelpful especially when we require labels urgently.”
View more reviews here.